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Privacy Policy

Effective Date: March 26, 2025 Last Updated: April 23, 2025

Shakamize LTD ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service, Autolidays, accessible via https://autolidays.com.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, country, and company information (if applicable).
  • Payment Information: Collected and processed via our payment processor. We do not store card details.
  • Calendar Access: We request read/write access to your calendar to create and manage events. We only read events we create and do not store calendar content in our database.
  • Technical Data: IP address, browser type, device information, and approximate location based on IP.
  • Usage Data: Information about how you interact with the service, collected to improve performance and usability.
  • Log Data: We collect logs of technical activity and service interactions, which may include IP addresses, device identifiers, and request metadata that can contain personal information. These logs are used for monitoring, diagnostics, and improving system reliability.

    • 2. How We Use Your Information

    We use your information to:

  • Provide and improve our services.
  • Authenticate and manage user sessions.
  • Process payments and manage subscriptions.
  • Send service-related communications.
  • Send marketing emails (with your consent).
  • Monitor and fix errors.
  • Analyze service usage to improve functionality.
  • Provide customer support.
  • Monitor technical performance and investigate operational issues.

    • 3. Cookies and Tracking Technologies

    We use cookies and similar technologies to:

  • Manage login sessions and user authentication.
  • Track usage and gather analytics.
  • Store user preferences (e.g., cookie consent).

    • Some third-party services integrated into our platform may also set cookies in accordance with their own privacy policies.

    4. Third-Party Services

    We work with the following service providers that may process your data on our behalf:

  • Google & Microsoft – For authentication (social login) and calendar integration.
  • Paddle – For payment processing and subscription management.
  • PostHog – For product analytics and usage tracking.
  • Sentry – For monitoring and fixing application errors.
  • Axiom – For hosting log data that may contain personal information, used for diagnostics and service monitoring.
  • Resend – For sending transactional emails.
  • MailerLite – For sending marketing communications.
  • Supabase – For backend infrastructure and database storage.
  • Vercel – For hosting our web application.
  • Cloudflare – For DNS management, content delivery, and IP-based geolocation.
  • tawk.to – For live chat and customer support.
  • Retool – For internal back-office tooling.

    • Each of these providers processes data in accordance with their own privacy policies and applicable laws.

    5. Data Controller

    Shakamize LTD is the data controller of your personal information. We may engage third-party processors to assist with delivering our services in accordance with applicable law.

    6. International Data Transfers

    If you are located in the European Economic Area (EEA), your information may be transferred to and processed on our servers in the United States, where our infrastructure is hosted. We rely on legally-approved mechanisms such as Standard Contractual Clauses to ensure your data remains protected.

    7. User Rights

    You can:

  • Access, update, or delete your data through your account settings.
  • Withdraw marketing consent at any time.
  • Delete your account, which will trigger deletion of your personal data from our systems.

    • 8. Data Retention

    We delete personal data immediately upon account deletion, except for minimal residual data that may remain in encrypted backups or system logs for a limited time, solely for security, fraud prevention, or legal compliance purposes.

    9. Children

    Our service is not intended for individuals under 18. We do not knowingly collect or process data from minors.

    10. Restricted Countries

    We do not provide services to individuals or entities located in the following countries:

  • Cuba
  • Iran
  • North Korea
  • Syria
  • Lebanon
  • Yemen

    • 11. Legal Basis for Processing (GDPR)

    For users in the EU, we process data based on:

  • Contractual necessity – to provide and fulfill services.
  • Legitimate interest – for analytics, fraud prevention, support, and product improvement.
  • Consent – for sending marketing communications.

    • 12. Contact Information

    Shakamize LTD Israel Email: privacy@autolidays.com